Terms & Conditions

Last updated: December 2024

1.1 Company Information

Sam-Air Paragliding
Route du milieu 3
1933 Vens, Switzerland
Email: sam@sam-air.ch

IDE: CHE

Responsible person: Samuel Aubert, OFAC/FSVL Certified Tandem Pilot
Sam-Air operates in accordance with OFAC and FSVL regulations.

1.2 Services

Sam-Air provides tandem paragliding flights and paragliding camps. All flights are conducted by certified pilots licensed by Swiss Federal Aviation Authorities (OFAC) and FSVL.
Sam-Air cannot guarantee a specific flight duration, altitude, or route, as these depend on weather and safety conditions.

1.3 Booking & Reservations

  • All bookings are requests until confirmed by Sam-Air
  • Sam will contact you within 24 hours to confirm your booking
  • Flight times are subject to weather conditions and may be rescheduled
  • By booking, participants accept these Terms & Conditions

1.4 Participant Requirements

  • Minimum age: 5 years, Minors require written parental consent
  • Maximum weight: 120 kg
  • Participants over 100 kg must contact us before booking
  • No prior experience required
  • Participants must be able to take a few running steps at takeoff
  • Sam-Air may refuse the flight if false information was provided (e.g., weight)

1.5 Weather Conditions

  • All flights are weather-dependent
  • Sam-Air reserves the right to cancel or reschedule flights due to unsafe weather conditions
  • Weather-related cancellations are free of charge
  • Weather assessment is at the sole discretion of the pilot1.6

1.6 Safety & Liability

  • Participants must follow all instructions from the pilot
  • Sam-Air is fully insured for tandem paragliding activities
  • Participants acknowledge that paragliding involves inherent risks despite all safety measures
  • Participants fly at their own risk and must sign a waiver before the flight
  • Sam-Air is not liable for:
    • Indirect or consequential damages
    • Loss or damage to personal belongings
    • Damages caused by delays, cancellations, or force majeure
  • Liability for bodily injury is limited to cases of gross negligence or intentional misconduct.

1.7 Paragliding School (Training courses)

  • Students must hold valid accident insurance
  • Once airborne, students are responsible for controlling their glider
  • The school guarantees instruction, not results
  • Loaned equipment must be returned in good condition; damages may be charged

1.8 Camps & Outdoor Activities

  • Participants must ensure adequate physical condition
  • Accident & rescue insurance (including helicopter rescue) is mandatory
  • Programs may be modified due to weather or safety considerations
  • Force majeure events may lead to changes without refund

1.9 Gift Vouchers

  • Valid for 12 months from purchase date
  • Non-refundable but transferable
  • Recipient must book their flight before expiry date

1.10 Photos & Videos

  • Participants consent to being photographed/filmed during the activity
  • Media are provided for private use
  • Marketing use requires explicit consent1.11

1.11 Governing Law

These terms are governed by Swiss law. Any disputes shall be resolved in Swiss courts.
Jurisdiction: Canton of Valais